You might want a cup of coffee for this one.

Today we’re talking nCino $NCNO

& I’ll try to explain why an EV/Sales of 42.7x might not be as bad as it looks.
First things first, what they do:

$NCNO is a SaaS company that provides operating systems for financial institutions (banks & credit unions).

The nCino Bank OS provides visibility to employees, clients, & 3rd parties all on one cloud platform.
nCino’s products include

1) Client Onboarding: Supports front, middle, & back office onboarding processes

2) Loan Origination: Manages the entire lending process from application to closing

3) Deposit Account Opening: Checking, savings, debit/ATM, etc

4) nCino IQ: AI/ML
The Landscape /1:

*Hint: This part is really important*

Any time banks switch anything, it takes a long time & a lot of money.

For global institutions, implementation of nCino’s platform takes ~18 months. That a long sales process.

So the contracts can last 3 to 5 years.
Landscape /2:

That long sales process is a double-edged sword.

It takes massive investment up front, but it makes it a pain in the butt for banks to switch.

Just think about the switching costs of getting every employee & client onto a new system... ya that’s a hard sell.
So, what do big switching costs mean for $NCNO?

Answer: Liquidity Quality

The $NCNO platform is core to the day to day continuity of their customer’s lives.

This is demonstrated by a 147% subscription revenue retention rate.
Would I have invested in $NCNO 3 years ago?

In short... hell no.

But someone did.

Jeffrey Horing of Insight Partners owned 46.6% of the common stock pre-IPO. And 63% of that stake was bought at an $8.00 share price.
How’d he get it for so cheap?

If I were guessing, they needed the money & had to offer favorable terms.

Getting banks to switch their entire OS is capital intensive, but $NCNO did it & I doubt those banks will be switching any time soon.

In other words, the hard part is done
But what about the EV/Sales of 42?

The name of the game is sustainability.

So your company had revenue growth of 50%... cool. But how long can they do it for? And how much is it gonna cost them to keep it up?
For $NCNO, it looks like those customers are tied up for a while.

& other than product innovation, it shouldn’t be too costly to retain them.

Significant upfront costs resulting in high profitability at scale = tremendous business model leverage
Currently working on a more extensive article, but wouldn’t be too surprised if $NCNO compounded at an annual growth rate higher than the market in the years to come.
Tagging @saxena_puru since he just bought some
You can follow @CCM_Ryan.
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