Talked to @pdavison the other day on Clubhouse about what the product exists for—philosophically but also what role does it intend to serve in society.

I think this question gets answered over time, but in the last week, it's grown clear what it probably *shouldn't* be enabling

I’d love to see Clubhouse design a basic form integrity and safety system.

I think this could be done well and creatively, led by @pdavison and @rohanseth in collaboration with its members.

A few thoughts about how it could work here. Not perfect, but some starting points:

1. Build a reporting system that audience and speaker members alike could use to privately flag instances of harmful behavior in rooms. When someone reports, capture all relevant metadata in the case investigation and action is needed; e.g. time stamp, listeners present)

2. Develop a library of harms w member input. They won't all be the same severity level, but the list should comprehensively account for the things you don’t want on your platform; e.g. slander, hate speech, sexism, verbal abuse, misinformation, bullying, harassment, gossip etc

3. Create some community standards that affirm what kind of conversation isn’t tolerated on CH. Stand by it.

Educate members in onboarding. Make it easily accessible and easy to digest.

Showcase unambiguous, real examples of bad behavior to make it clear what it looks like.

4. Be accountable.

Develop a system to validate reports above a specific severity level with others in the room.

Publish monthly reports on the reports you’ve collected.

Take action on members quickly (ban, warn, mute, etc members who are creating an unhealthy environment)

5. Empower your members to speak up. Maybe use the quiet report to CH as an opp to nudge and embolden. If someone can use a nudge of courage to call something out when it’s happening, it preserves the integrity of what you’re building better than any reporting system could.

I should add: I framed these suggestions around what Clubhouse can do to make its platform more responsible.

So much can be done to enable community driven moderation (led by moderators and with in room levers; like the nudge to a member to speak up)

https://twitter.com/thisisneer/status/1279466950708441093?s=21 https://twitter.com/thisisneer/status/1279466950708441093

@ryandawidjan @pitdesi @shl @freialobo @staringispolite @varadhjain @julien @chrismessina @thisisneer would love to hear your thoughts and reflections on this thread

Not an exhaustive list but just some folks that came to mind as folks I like to talk with and listen to in CH

Oh also @rsg @kidbombay @CesarKuriyama @joshbuckley @kimmaicutler @iiiitsandrea @nbashaw @NaithanJones @shwaykat9 if y’all have thoughts on keeping CH safe