Disabled people have been through a lot in the last few months of lockdown.

So, why are we talking about video streaming services now?

Let's talk about the emotional impact of inaccessible services and missing out.

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Research started in January.

Disabled people were telling us about their awful experiences with video on-demand services and #accessibility using our reporting tool.

So, we set up a new survey with new questions. These are the stories they told us. https://bighack.org/video-on-demand-streaming-and-accessibility-the-big-hack-survey-feedback/
Stories from people like Simon, who can't always watch TV with his sons because so many programmes and films are not available with audio description.

"I feel like I'm missing out on those precious moments together."
Stories of people saying the lack of accessibility "makes them feel like the opinion of disabled people isn't as important as that of everyone else."
😨 Others said it makes them "feel threatened by the long-term consequences of exclusion."

And that they are "not worthy enough to take part in a discussion about a programme others have seen."
Stories from people like Holly ( @lifeofablindgrl), who (like most of us) wanted to watch #NormalPeople when it came out on @BBCiPlayer earlier this year...

But couldn't, as only some episodes were available with audio description.
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