Some Considerations For New 'Hybrid' Workspaces

A thread from our Psychosocial Director @GrahamFJFawcett
Many organisations are figuring out how to function best as they emerge from lockdown, asking questions like:

🤔 Do we return to the office?
🤔 Or keep working virtually?
🤔 Or a hybrid of the two?
In designing our new workspaces (real world or virtual) there are 3 human aspects that need to be built into our designs:

😃 serendipity
😁 social capital
☺️ physicality

Let me explain each one, and then share four possible solutions...
1️⃣ Serendipity

Many of our most creative or insightful processes occur during random, unplanned activities or encounters. Offices enhance the possibility of these happening, but virtual environments dampen them down.
2️⃣ Social Capital

Most of us try to move beyond transactional relationships (‘if you do X I’ll pay you Y') to socialised ones (‘If I like my team I’ll go the extra mile’). But lately it’s as if social capital is running on battery power, reliant on memories of informal contact.
3️⃣ Physicality

Zoom is helpful, but being in the same room adds colour - you see colleague's doodles, smiles of appreciation, tapping of feet when bored. All of this adds to the vibe of our workspaces and provides clues about possible alliances and our collective mood.
And so, here’s four possible solutions:

1️⃣ Recognise early on that it's challenging to run an organisation entirely virtually - making spaces to come together in-person periodically is invaluable.
2️⃣ Have regular check-in spaces (NOT meetings). These are entirely non-agenda driven and last no more than an hour. They can help people reflect and share ideas.

P.S. Start as many meetings as possible with 'check-ins'
3️⃣ Have parties. Regularly. These can be around a festival, a birthday or just for the heck of it. I suggest they:

🕝 Happen in core work time
🎟 AREN'T compulsory
🌈 ARE creative

If you’re stuck for ideas, try Charades.
4️⃣ It's sometimes good to just pick up the phone!

⛔️ Don’t e-mail
⛔️ Don’t set up a Zoom meeting
⛔️ Don’t double guess the other person’s schedule

Just wander into their space. If you were working together you’d do that…
For more detail and fewer GIFs, read Graham's full blog here: http://bit.ly/2NkDLny 

And if you're stuck with this challenge in your own organisation, we can help. Email us: info [at] thrive-worldwide [dot] org
You can follow @Thrive_WW.
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