Food delivery apps could cause your favorite mom-and-pop to shutter its doors. Here's why:
In case you wanna read more, I'll tweet out some good literature on why – and what YOU can do to help keep your favorite restaurants alive during COVID.
This @nytimes piece from @nathanielpopper does a fantastic job of explaining how delivery apps are ravaging the restaurant industry. Fees are high, profit margins low. And small mom-and-pops can't negotiate the fees as easily as a huge national chain can. https://www.nytimes.com/2020/06/09/technology/delivery-apps-restaurants-fees-virus.html
Then there's the viral post from Chicago Pizza Boss – showing the extreme end of the spectrum. How, under certain circumstances, (largely unregulated) delivery apps can gobble up HUGE amounts of income that would otherwise go to restaurants. https://www.today.com/food/viral-post-raises-questions-about-how-much-restaurants-earn-delivery-t180675
Another piece on restaurants pleading with customers to abandon food delivery apps: https://www.nbcnews.com/tech/tech-news/restaurants-rebel-against-delivery-apps-cities-crack-down-fees-n1211456