[MEGA-THREAD] on the

*Most Actionable Business Book Ever Written*

~ INFLUENCE by @RobertCialdini ~

24 tweets re: Cialdini's insights

With cameos from

@jaltucher
@TheArtOfCharm
@PrestonPysh
@stig_brodersen
@tferriss
@naval
@ScottAdamsSays
@percentbetter

Let's do it!

⬇️⬇️⬇️
What you'll come away with:

📝 Cheat Sheet - 6 Principles of Persuasion
🤯 Techniques - 8 Influence Methods
đź—Ł Podcasts - 6 Interviews Featuring Cialdini or His Work
📺 Videos - 4 Supporting YouTube Resources

Now, get ready to drink from the fire hose...

👇👇👇
PRINCIPLES OF PERSUASION

Researchers have studied why people say "yes" to the requests of others for 60 years.

Dr. Cialdini identified 6 universal shortcuts that guide human behavior:

1. Reciprocity
2. Commitment & Consistency
3. Social Proof
4. Liking
5. Authority
6. Scarcity
1. Reciprocity

People feel obliged to return favors.

Offer prospective customers a small gift. Studies show that even unwanted gifts influence reciprocation.

"Reject-then-retreat" technique:
Ask for a big favor; if denied, downscale to smaller ask. Concession improves success.
2. Commitment & Consistency

People desire consistency in their behavior and others'.

"Foot-in-the-door" technique:
Pursue initial small commitment. Ensuing requests likelier to succeed.

Once a stand is taken, need for consistency pressures people to align with past actions.
3. Social Proof

People look to others similar to themselves when making decisions. Particularly noticeable in situations of ambiguity.

Example: restaurant menu items labeled as "Most Popular" increase sales.

Compliance pros exploit this trait by faking others' preferences.
4. Liking

People are more likely to agree to offers from people they like. Example factors that increase likeability:

- Physical attractiveness
- Similarity to oneself
- Cooperation toward a common goal
- Compliments
- Humor

Become someone that inspires people to say "yes"!
5. Authority

People comply in an automated way with authoritative commands and symbols (e.g. academic degrees, uniforms, expensive cars), despite their instincts that the commands shouldn't be followed.

See *Milgram Experiment* for insights on authority's influence over others.
6. Scarcity

People want things more when they are less available.

Scarce items have more value when previously in high supply.

Restricted or censored information is more desirable and held in higher regard.

Advertising promotes "limited availability", "short time only", etc.
INFLUENCE TECHNIQUES 1/4

When requesting a favor, more likely to succeed if you provide a reason. The word "because" triggers automatic compliance, even if the reason is nonsense.

Set goals and write them down publicly. A visible stand is more likely to be upheld (Consistency).
INFLUENCE TECHNIQUES 2/4

People are more motivated by the idea of losing than by the idea of gaining equal value (Scarcity).

People root for their own sex, culture, locality. Want to prove superiority. Rooting interest represents them, in wins more than losses (Social Proof).
INFLUENCE TECHNIQUES 3/4

Panicky, feverish reactions have no place in wise compliance decisions. Calm yourself and regain a rational perspective.

If you can position someone's self-image to your favor, compliance is more likely for ensuing requests that maintain this image.
INFLUENCE TECHNIQUES 4/4

When someone thanks you for a favor, the most effective response is a smile and, "You'd do the same for me." Sets the stage for future persuasion.

The most beautiful sound a human will ever hear is their own name being spoken. Use it early and often.
VIDEO 1/4

"Science of Persuasion" - @RobertCialdini

12 min
VIDEO 2/4

"The 6 Principles of Influence" - @RobertCialdini

15 min
VIDEO 3/4

"The Power of Pre-Suasion" - @RobertCialdini

1 hr 2 min
VIDEO 4/4

"Influence | The Psychology of Persuasion - Book Summary" - @percentbetter

4 min
THANK YOU

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