In 2017, Ping An rolled out a “Superfast Onsite Investigation” system.

Customers used this feature to settle 7.3MM claims, 62% of total in 2018. The service saves the company more than $750MM each year by reducing bogus claims and human error.

https://bit.ly/2XZ8oqj 
"Now Ping An has five groups of internet platforms, which it calls ecosystems, focused on finance, property, automotive, health care, and services for the “smart city.” 576M+ users and 100 Chinese cities are connected to at least one of those ecosystems." https://bloom.bg/34SSmO4 
Ping An profile in the Economist...

"3 things distinguish Ping An’s operating model from a standard insurer: its vast platform of services; its approach towards its 100s of millions of users & customers; and its technological prowess."

https://econ.st/2K3v5Dx 
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