#Friction

Brigid Laffan

BrigidLaffan

Been re-reading the @DavidGHFrost speech delivered in Brussels 17 February 2020. It was an extraordinary speech to deliver just before U.K., the weaker partner, was about to open negs with

Eugene Lee

eugenejylee

1/ I spent the last 6 months diving deep into Customer Success (CS) as I’m a fundamental believer in the role, the focus on the customer, and the impact it

Nicolas Cole

Nicolascole77

Dear freelancers, consultants, agency owners, etc. Charging by the hour is a terrible idea. It's also incredibly shortsighted. Here's why 1/ An "hourly" basis puts emphasis on the TIME

Nick Huber

sweatystartup

Customer friction is a huge part of running a biz.How hard is it to engage a company to work with you?Data-driven companies obsess over reducing this friction.Mom-and-pop operators SUCK at

Julia C Carreon

juliaccarreon

Thread on what $GME & $AMC madness signals about the future:Me in late 2017: Over the next ten years we will witness the largest turnover of generations in our lifetime.

Ahmed قَطَنَّش

gatnash

Paywalls are making the biggest news outlets unreadable. Why are per-article universal micropayments still not possible? I don't want to subscribe to every outlet, and also won't spend the time

Dave Guarino

allafarce

I want to think out loud a little bit about a concept that has been stuck in my head for the past few months:"Rationing by friction"the (sometimes unintentional, sometimes malicious)

Romeen Sheth

RomeenSheth

0/ [THREAD] I went deep with @avlok, CEO of @AngelList Venture on the future of venture capital, what he’s learned from @naval and his belief on why we’re just in

SydneyPadua

sydneypadua

Country A sets up a standard or regulation that will make some product more expensive (labour, safety, health, or environmental, but sometimes protectionist). Country B does not have this regulation

Tori Watson

warblingwatson

.@Freight_NI tells MLAs "it's day seven of the NI Protocol" but “it’s not been plain sailing”. “For the magnitude in the change in trading conditions, you would at least need

David Henig

DavidHenigUK

In how many ways does it need to be said that it is the UK government's choice to go for a hard Brexit with minimal regulatory alignment and maximum checks?Also,

Chris Powers

fortworthchris

One of the most underrated & overlooked skills a GP in REPE (or really any GP) should optimize for is “investor experience”. Especially, early on. Investors want returns, the bigger

Hiro Proto

proto_hiro

Lots of people have been talking about $SKLZ so I thought I'd take a look. Here are some notes after playing a couple of games and taking a cursory look

Danny Weinbaum

eastshade

A thread about Eastshade's bike mechanic!When I originally thought of putting a bicycling in Eastshade, I was pretty sure it wasn't going to work, for the simple fact that if

Albert Wang

albertwang23

1/ “The most valuable businesses of coming decades will be built by entrepreneurs who seek to empower people rather than try to make them obsolete.” -@peterthielFounder-led CEOs have unique perspective

Lalit Keshre

lkeshre

I learnt product management the hard way. 15+ years. 10+ products across 4 startups. A few successful ones and many failures. And still learning. Here are a few mental models.

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